Privacy Policy
Effective Date: March, 01, 2025
At Azure Villa Suites, located in Limbe, Cameroon, we value and respect the privacy of our guests. This Privacy Policy outlines how we collect, use, and protect your personal information when you book or stay at our property.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Booking Information: Name, contact details, payment information, and booking preferences.
- Identification: Passport, national ID, or other government-issued identification upon check-in.
- Stay Details: Check-in and check-out dates, room preferences, and any special requests.
- Communication: Any correspondence between you and our team through email, phone, or other communication channels.
2. How We Use Your Information
Your personal information may be used for the following purposes:
- To complete your booking and manage your stay.
- To process payments and transactions.
- To improve our services and respond to your inquiries or requests.
- To send important updates regarding your booking, policies, or changes in services.
- For compliance with legal obligations or to enforce our terms of service.
3. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is completely secure.
4. Sharing Your Information
We will not share your personal information with third parties, except for the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist with booking, payment processing, or other services related to your stay.
- Legal Compliance: We may disclose your personal data if required by law or to protect the rights, property, or safety of Azure Villa Suites or our guests.
5. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies on our website to enhance your browsing experience, track website usage, and analyze trends. You can manage your cookie preferences through your browser settings.
6. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to the processing of your data in certain circumstances.
To exercise any of these rights, please contact us at [insert contact details].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Azure Villa Suites
Location: Near Limbe Omnisport Stadium, Ngeme, Limbe
Email: contact@azurevillasuites.com
Phone: 237111111
By booking with us, you agree to the terms of this Privacy Policy.